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FreshTurn

How a Turn Runs

From the moment you send a unit to the moment the keys come back. Same day when there is room on the schedule.

Step by Step

Seven steps, the same on every unit.

  1. You Send the Unit

    The address, the unit size, the day the tenant is out and the day it has to be ready. Call, email, or use the request form on this site. Photos of the unit help.

  2. The Price Is Set

    Every range is published on the pricing page. The exact price is set after seeing the unit or reviewing photos. Ranges depend on condition, size, and any add ons.

  3. It Goes on the Schedule

    Work runs Monday to Friday, 8 AM to 6 PM, and calls are answered 8 AM to 7 PM. Same day is possible when there is room.

  4. Access Is Handled Your Way

    Your access instructions are followed exactly. Keys and lockboxes are handled securely and returned the same day.

  5. The Unit Is Turned

    All 37 line items on the checklist, any add ons you approved, and a second walk through the unit before leaving. A turn takes 4 hours, so a unit started at 8 AM is done by 12 PM.

  6. You Get the Proof

    Before and after photos of the unit, and anything that needs maintenance reported in writing, with photos, so the right trade can be sent.

  7. You Pay the Way That Suits You

    Paid the day the work is finished, Invoiced after the job, due within 15 days, A deposit up front and the balance at the end.

If Something Falls Short

A free return visit, no argument.

If a manager is not satisfied with any part of the cleaning, a free return visit corrects it. The goal is that every unit meets your expectations before the job is considered complete.

What to Send With the Request

  • The property address and unit number
  • The unit size: studio up to 4 bedroom
  • The move out date and the date it has to be ready
  • How to get in: key or lockbox
  • Photos of the kitchen, bathrooms and floors, if you have them
  • Any add ons: trash out or appliance interiors

Send Over the Next One

The address, the unit size and the day it has to be ready. You hear back directly, the same day if there is room.

(916) 566-9266Request a Turn